Legal

Privacy Policy

IDCORE Limited — Company No. 11772885 — Last updated: April 2026

1. Who we are

IDCORE Limited is a UK-registered limited company (Company No. 11772885) providing automotive infotainment and electronics engineering services. Our website is idcore-oem.co.uk.

We are the data controller for personal information collected through this website. If you have any questions about this policy or how we handle your data, please contact us at info@id-core.co.uk.

2. What information we collect

We collect personal information only when you choose to contact us via our enquiry form. The information we may collect includes:

  • Your full name
  • Company or organisation name
  • Business email address
  • Phone number (optional)
  • Details of your project or enquiry
  • Your preference regarding a non-disclosure agreement (NDA)

We do not collect any special category personal data (such as health information, financial data, or government identifiers) through this website.

3. How we use your information

We use the information you provide solely to:

  • Respond to your project enquiry
  • Arrange and execute a mutual NDA if requested
  • Communicate with you in connection with a potential or ongoing engagement

We do not use your information for marketing purposes and we do not send unsolicited communications. We will only contact you in direct response to your enquiry.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Legitimate interests — to respond to business enquiries and assess whether we can provide the services you have requested.
  • Consent — where you have explicitly ticked the consent checkbox on our contact form.
  • Contractual necessity — where processing is necessary to take steps at your request prior to entering into a contract.
5. How we store and protect your information

Enquiry data submitted via our contact form is stored securely within our WordPress website and delivered to our internal email inbox. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

We retain enquiry data for a maximum of 24 months from the date of receipt, after which it is securely deleted — unless we have entered into a contract with you, in which case we retain relevant records for the duration of the engagement plus 6 years in line with UK contract law requirements.

6. Who we share your information with

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and communications, including:

  • Our web hosting provider (for form submission processing)
  • Our email service provider (for delivering and storing enquiry notifications)

All third-party processors are contractually required to handle your data securely and in compliance with UK GDPR. We do not share your information with any other third parties without your explicit consent.

7. Cookies

This website uses only essential cookies necessary for basic site functionality. We do not use tracking cookies, advertising cookies, or analytics cookies that identify individual users.

Essential cookies may include session cookies used by WordPress to maintain site security and functionality. These are deleted when you close your browser. You can control cookie settings through your browser preferences.

8. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you.
  • Right to rectification — to request correction of inaccurate or incomplete data.
  • Right to erasure — to request deletion of your data, subject to any legal retention obligations.
  • Right to restrict processing — to request that we limit how we use your data.
  • Right to object — to object to processing based on legitimate interests.
  • Right to data portability — to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@id-core.co.uk. We will respond within one calendar month.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

We would appreciate the opportunity to address your concerns directly before you contact the ICO. Please contact us first at info@id-core.co.uk.

10. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the “Last updated” date revised accordingly. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact:

IDCORE Limited
Company No. 11772885 — Registered in England and Wales
Email: info@id-core.co.uk
Website: idcore-oem.co.uk